Terms & Conditions

Last Updated: February 21st, 2024

These Terms and Conditions (“Terms”) are entered into by and between Casa Domo, LLC., D.B.A. ASRA, A Texas Limited Liability Company (“Company”, “Us”, “Company”), and its users and visitors to the website, application, or service (“Company services”, “services”), and together with the Privacy Policy, govern those persons’ access to the services, as well as any content or functionality of the services, whether as a visitor or a user.

All references to “Customer”, “User”, “You” or “Your,” as applicable, mean the person who accesses, uses, and/or participates in the Service in any manner, and each of your heirs, assigns, and successors. If you use the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that entity to these Terms, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity.

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO COMPLY WITH AND BE BOUND BY THE TERMS AND CONDITIONS SET FORTH IN THIS TERMS AND CONDITIONS, WHETHER OR NOT YOU BECOME A REGISTERED USER OF THE SERVICE. FAILURE TO USE THE SERVICE IN ACCORDANCE WITH THESE TERMS AND PRIVACY POLICY MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES.

Service. Company offers a direct booking and reservation application that allows users to reserve travel accommodations for lodging at various Company properties in United States and Mexico. Company additionally offers support services to keep guest informed of reservation and wifi details, as well as provides a Company blog with local recommendations.
1. We work with companies the following companies for support services:
  1. Management and Application Servicer. We use management software provided by Jurny Inc., as such we the policies and procedures we described here only apply to our services and sites. For information on Jurny Inc.’s privacy policies please contact [email protected].
  2. Security Check. We use security screening software called Autohost. Autohost is a third-party software which screens guests’ documents prior to check-in. For information on Autohost’s privacy policies please see https://www.autohost.ai/privacy/.
    1. Prior to check-in, we will send an email or text message link, through Autohost, to guests requesting their name, address, phone number, and passport documents (ID). Guests may be asked to use their camera phone to scan their documents.
    2. IF YOU FAIL TO COMPLETE THIS PROCESS OR BE PROPERLY VERIFIED BY AUTOHOST, YOUR RESERVATION WILL BE CANCELED.
  3. Payment Processing Integration. In providing the Service, Company may make available various third-party tools to process payments. These are processed respectively by Stripe and/or Lynnbrook and are subject to their respective terms and conditions. Company is not responsible for the performance of any third-party services or their security of their service. Company does store payment processing information and such billing data may be stored by our payment processors. Please review Stripe’s and/or Lynnbrook’s Terms and Conditions for any questions regarding the storing of your billing information.
Accounts and Security. To access the services, you must have an account. You must maintain and are responsible for, the confidentiality of your login and password. If requested, you must provide us with a form of identification to verify your identity.
1. You may not use our services if:
  1. You are a Child. Children are not eligible to use our services;
  2. You have previously been banned from using our services.
Conditions Of Access
1. Access to Company Application;
2. Agree to abide by all Terms and Conditions and our Privacy Policy;
3. Each User shall take care not to disclose strictly personal information;
4. Each User undertakes not to carry out any action likely to hinder the operation of the services;
5. Any breach of these provisions may lead to the cancellation of a User’s access to services.
Prices
1. All prices are listed on the services and include taxes and fees. Company requires the entire payment for any reservation upfront.
Chargebacks
1. If we receive a chargeback or payment dispute (i.e. Dispute) from a credit card company or bank, your service will be suspended without notice. A $100 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full. Requesting a chargeback for a valid charge from us is fraud.
Cancellation Policy
1. No refunds for cancellations made within 7 days of check-in to any reservation.
2. Company may give a full refund for cancellations made within 48 hours of a reservation, if the check-in date is at least 14 days away.
3. Company may give a 50% refund for cancellations made at least 7 days before check-in.
Theft, Loss, and/or Damage due to Crime. Company takes all commercially reasonable steps to ensure the safety of every reservation. Company however expressly disclaims any liability due to theft, loss, or damage due to crime. Users further expressly agree that Company is not responsible for any of the above and that any loss should be reported to local authorities. Users are encouraged to use private travel insurance.
Your Personal Data Rights. How we use your data and your data privacy rights are covered under our Privacy Policy (Insert Web address) and are hereby integrated into these Terms and Conditions. If you have questions concerning your data rights and our obligations under the please consult our Privacy Policy.
Content Rights and Licenses. The services, and all Content other than User Content and all images generated or available on the services or used to create and operate the services, is and remains the property of Company, and is protected under the Copyright Act of 1976, as amended, and other intellectual property laws of the United States and any foreign jurisdiction where the services are accessed, and all rights to the services, such Content, and such software are expressly reserved.
1. All trademarks and service marks, whether registered or unregistered, as well as Service names and Company names or logos, displayed or mentioned on the services are the property of their respective owners.
2. You must not use such marks without the prior written permission of the owner of the marks. Reference to any services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by Company.
Limited License to Copy Content. Company grants to Users a limited, revocable, non-exclusive, non-sublicensable license to access the services and to view, copy, and print the portions of the Content available to Users on the services.
1. Such license is subject to these Terms and Conditions, and specifically conditioned upon the following:
2. Users may only view, copy, and print such portions of the Content for their own personal use;
3. Users may not modify or otherwise make derivative works of the services or Content, or reproduce, distribute, or display the services or any Content (except for page caching) except as expressly permitted in these Terms and Conditions;
4. Users may not remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Content;
5. Users may not use the services or Content other than for their intended purposes;
6. Any such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws. Unless explicitly stated herein, nothing in these Terms and Conditions may be construed as conferring any license to intellectual property rights, whether by estoppels, implication, or otherwise;
7. Company may revoke this license at any time for any reason or no reason, and shall not be liable to any User for any purported interference with business or contractual relations, in tort or otherwise.
Intellectual Property. Users may not engage in any activity on or through the services, including transmitting or using User Content that infringes or otherwise makes unauthorized use of another party’s copyright, trademark, or other intellectual property or proprietary rights.
1. We will respond to legitimate requests made pursuant to the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”) and trademark law, and we retain the right to remove Content from the services that Company believes in good faith infringes on any third party’s intellectual property rights upon notice from the owner of such intellectual property, or their agent.
Changes. The Company may update and amend these Terms and Conditions at any time and the Company will make the updated Terms and Conditions available through the services. You understand and agree that you will be deemed to have accepted the updated Terms and Conditions if you use the services after the updated Terms and Conditions are made available to you. If at any point you do not agree to any part of the Terms and Conditions in operation, you should immediately stop using the services.
1. You acknowledge and agree that the Company may make changes to, or stop providing, the services, or restrict your use of services, at any time without notifying you in advance.
2. You acknowledge and agree that the Company can disable or deny you access to the services, without notifying you in advance, for any reason or no reason including, without limitation, for any violation of these Terms and Conditions and/or if the Company suspects that you have used any aspect of the services to conduct any fraudulent or illegal activity.
Permitted and Restricted Uses.
1. You agree not to offer or modify any content found on the Service consisting of, however not limited to, names of Users and Content, or to recreate, display, openly perform, distribute, or otherwise make use of the Content, in any way for any public function, in connection with services that are not those of Company, in other way that is likely to trigger confusion among consumers, that disparages or challenges Company or its licensors, that dilutes the strength of Company’s or its licensor’s residential property, or that otherwise infringes Company’s or its licensor’s copyright rights.

DISPUTE PROCESS

Assumption of Risk. You are solely responsible for ensuring that your use of the services complies with applicable law and does not violate the rights of any third party, including, without limitation, intellectual property rights. You assume all liability for any claims, suits or grievances filed against you, including, but not limited to, all damages related to your use of the services.
Process
1. Contact Us – You agree to contact us with your complaint prior to filing for any arbitration.
2. File Complaint – You and Company agree that any dispute must be commenced or filed by you or Company within one (1) year of the date the dispute arose, otherwise the underlying claim is permanently barred (which means that you and Company will no longer have the right to assert such claim regarding the dispute).
3. Arbitration – You and Company agree that (a) any arbitration will occur in the State of Texas, (b) arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the Judicial Arbitration and Mediation services, which are hereby incorporated by reference, and (c) that the state or federal courts of the State of Texas and the United States, respectively, have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county of your billing address if the Dispute meets the requirements to be heard in small claims court.
Communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Service, satisfy any legal requirement that such communication be in writing.
1. You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Service.
Disclaimer of Warranties. COMPANY DOES NOT WARRANT THAT ANY SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED OR THAT YOUR USE OF THE SERVICE WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IN THIS SERVICE COULD INCLUDE TECHNICAL INACCURACIES. THE SERVICE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SERVICE IS SUBJECT TO CHANGE WITHOUT NOTICE. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SERVICE.
Limitation of Liability. To the fullest extent permitted by applicable law, in no event shall the Company parties be liable for any indirect, special, incidental, or consequential damages of any kind (including, but not limited to, loss of revenue, income or profits, loss of use or data, loss or diminution in value of assets, or damages for business interruption) arising out of or in any way related to the access to or use of the services or content (including, but not limited to, user content, third party content and links to third party services), or the order, receipt or use of any Service, or otherwise related to these terms (including, but not limited to, any damages caused by or resulting from reliance on any information obtained from any Company party, or from events beyond the Company parties’ reasonable control, such as Service interruptions, deletions of files or emails, errors or omissions, defects, bugs, viruses, trojan horses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to the Company parties’ records, programs or systems), regardless of the form of action, whether based in contract, tort (including, but not limited to, simple negligence, whether active, passive or imputed) or any other legal or equitable theory (even if the party has been advised of the possibility of such damages and regardless of whether such damages were foreseeable). To the extent that a Court of Law decides Company is responsible for any damages, users agree that any award for damages shall not exceed the total amount of payments paid by user during the previous one-year period to Company in connection with the services relating to such liability.
Indemnification. To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Company, and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “Company Parties”), from and against all actual or alleged Company Party or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses and costs of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to:
1. Any use or misuse of the Content or services by you or any third party you authorize to access or use such Content or services;
2. Any User Content you create, post, share or store on or through the services or our pages or feeds on third party social media platforms;
3. Any Feedback you provide, and;
4. Your violation of these terms, and your violation of the rights of another.
Children. This Service is not directed at individuals under the age of sixteen (16). Company does not knowingly collect personal information from any individual under the age of sixteen (16) in this Service.
Entire Agreement. These Terms and Conditions incorporate by reference any notices contained within the services, including within the Privacy Policy, and constitute the entire agreement with respect to access to and use of the services, and Content.
Severability. If any provision of these Terms and Conditions are deemed unlawful, void, or unenforceable by a court of law exercising proper jurisdiction, that provision shall be deemed severed from the remaining provisions and shall not affect their validity and enforceability.
No Waiver. No waiver of any provision hereof shall be valid unless in writing signed by the parties. Any failure to enforce any right or remedy hereunder shall not operate as a waiver of the right to enforce such right or remedy in the future or of any other right or remedy.
No Class Actions. You and Company agree that there will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals.
Governing Law and Venue – Texas. Any Dispute between the parties that is not subject to arbitration, shall be resolved in the state or federal courts of the State of Texas and the United States, respectively, sitting in the State of Texas.
Contact Us

Casa Domo, LLC D.B.A. ASRA
609 Greenwich ST
New York, NY 10014